Frequently Asked Questions

What is Alien Folklore?

Alien Folklore is the home of a myriad of artistic projects, selling custom-made designs, art, and photography on items like stickers, shirts, and more. All items are custom printed after purchase and shipped third-party.

 

Where did Alien Folklore come from?

I opened my first print-on-demand store in 2018. Five years later, it was time to shift away from those platforms and create a consolidated, standalone shop. The name came from a tongue-in-cheek take on the word "vintage".

 

Who is behind Alien Folklore?

Just another weirdo from the Pacific Northwest. I care about things like education & information access, art, heavy music, astrology, sci-fi, and horror, and much of that is reflected in the art and designs I make.

 

How long does shipping take?

Expect shipping times of around 7-10 days for most items shipping within the US outside of the busy holiday season. Some items, like shoes, or items shipped internationally, may take longer. Some items may ship individually to speed up their transit to you. If you're planning to buy something to arrive before a set date, be sure to order as early as possible to account for processing, printing, shipping, and delivery. NOTE for the 2023 holidays: If you're planning a purchase to arrive before Christmas, international orders have a cut-off of November 24th. US orders need to be in by December 10th to arrive by Christmas.

 

Do you ship to my country?

Likely yes. If that option appears to be missing, contact us!

 

How much is shipping?

Shipping prices are automatically calculated at checkout.

 

How do I pay?

Payment is made through Shopify. We accept major credit cards and several services like PayPal and GPay.

 

I see a design I like but not on a product that I'm interested in. What do?

Contact me! I may be able to change that.

 

WYSIWYG?

While artistic grain and surrealistic design style is part of some art, all of my website images are compressed! If you order a shirt, for example, the design should look clearer than what you see zoomed in on screen.

 

I see an item I want is sold out. :(

Occasionally select products or sizes will temporarily sell out as my supplier reorders new product. Check back soon and it will likely be back in stock.

 

What is your refund policy?

If an item arrives damaged, let us know. As all items are custom-printed just for you, refunds are limited to special cases.

 

I have a problem with my order. What do I do?

Let's talk!

 

I found a typo / error in your store.

Oh no! Please let me know.

 

I have more questions.

Check out the contact form.

F.A.Q. last updated December 2023.